Working with Bc is like having another team member in the room - a colleague brings fresh ideas and perspectives to the table. They aren't a transactional agency, they're invested in our success.

Industry
Challenge
Arborcraft had entered a new chapter with a completely refined brand positioning and visual identity that reflected its evolution from residential services to becoming a leading provider for Tier 1 infrastructure projects. The company had invested in new brand positioning that positioned them as innovators in large-scale land clearing and arboriculture across infrastructure projects. The challenge was launching and activating this refined positioning in the market, while establishing thought leadership and building meaningful relationships with project directors and environmental managers.
Results
The "Intersection of Construction and Conservation" campaign significantly exceeded all primary KPIs, demonstrating strong market demand for Arborcraft's repositioned brand. The event achieved 23 RSVPs (153% of target) and 22 attendees (183-220% of target), with an exceptional 20.4% digital conversion rate that significantly exceeded typical b2b benchmarks
Key Services
Arborcraft faced a challenge that many growing companies encounter: transitioning from a successful residential business model to competing in the Tier 1 infrastructure space. With over a decade of experience and a proven track record in safety, efficiency, and sustainability, Arborcraft had all the technical capabilities necessary to excel in large-scale infrastructure projects. But having the expertise and being recognised for it by key decision-makers are two very different things.
“We had the capabilities and track record to compete with the biggest players in infrastructure," explains Sam. "But we needed to establish ourselves as a trusted partner and thought leader in the eyes of project directors and environmental managers who don’t know us yet."
The positioning challenge
Arborcraft's evolution represented a significant market shift. The company needed to establish credibility in a sector where relationships, reputation, and proven expertise determine vendor selection. Three key challenges stood in their way:
- Brand recognition: Despite their technical capabilities, Arborcraft lacked visibility among key infrastructure decision-makers who determine contractor selection.
- Thought leadership gap: The company needed to position itself as an industry expert, not just another service provider, to compete with more established players in the infrastructure space.
- Relationship building: Success in Tier 1 infrastructure relies heavily on trusted relationships with project directors, environmental managers, and safety leaders. These busy people are notoriously difficult to reach through traditional sales approaches or digital marketing, as they're constantly managing complex projects with demanding timelines. Getting face-to-face time with these key decision-makers requires a fresh, compelling approach that cuts through the noise.
The company's refined brand positioning reflected its evolution, but it needed a strategic approach to introduce this new positioning to the market whilst building the relationships essential for securing selection on upcoming infrastructure projects.
The "Branch Out" solution
Rather than pursuing traditional corporate marketing approaches, Arborcraft partnered with Brand chemistry to develop an event marketing strategy that would differentiate them from competitors while providing genuine value to target stakeholders.
The campaign was designed around intimate roundtable breakfast events that literally took networking out of the boardroom and into environments that reflected Arborcraft's connection to the natural world.
- Strategic venue selection: The inaugural event was held at Melbourne Zoo's Rainforest Room, creating a memorable setting that reinforced Arborcraft's expertise in wildlife and habitat management while providing a unique networking environment.
- Expert-led content: The agenda featured Peter Myroniuk from Wildlife CSI presenting on fauna and habitat management in construction, positioning the event as a learning opportunity rather than a sales pitch.
- Collaborative discussion format: Rather than just traditional presentations, the event centred on roundtable discussions addressing real industry challenges, including environmental compliance, project delays, sustainability outcomes, and safety performance.
- Hands-on demonstration: Arborcraft showcased their capabilities through practical demonstrations, giving attendees tangible insights into their innovative approaches to environmental risk management.
The campaign targeted 50-100 high-value prospects across government bodies, construction firms, and utilities companies, with personalised invitations including Arborcraft-branded merchandise that reinforced the safety and sustainability themes.


The transformation
The results spoke louder than anyone had anticipated. The "Intersection of Construction and Conservation" event, held on May 29, 2025, at Melbourne Zoo, not only met its objectives – it exceeded them:
- 23 RSVPs achieved (153% of the 15 target)
- 22 attendees participated (183-220% of the 10-12 target)
- 20.4% digital conversion rate (significantly exceeding typical b2b benchmarks)
The digital campaign metrics revealed the power of targeted, account-based marketing. With 113 total page views generating 23 form submissions, the 20.4% overall conversion rate demonstrated that when you reach the right audience with the right message, response rates go above industry averages.
Traffic analysis showed the multi-channel approach worked:
- Direct traffic (primarily from QR code invitations) achieved a remarkable 26% conversion rate
- 68% of traffic came through direct channels, proving the power of personalised physical invitations
- Average time on page of 2 minutes 22 seconds indicated genuine engagement with the content
But the real transformation was evident in the strategic objectives achieved:
- Brand positioning success: The campaign successfully launched Arborcraft's evolution from residential services to Tier 1 infrastructure, with the environmental risk management theme resonating strongly with the target market.
- Thought leadership established: Arborcraft positioned itself as a collaborative industry leader, facilitating open dialogue on critical sector challenges and demonstrating expertise beyond traditional service provision.
- Relationship building achieved: The roundtable discussions and networking time created meaningful connections that form the foundation for ongoing business relationships.
- Sustained engagement: The post-event nurture campaign continues to deliver value through a comprehensive email sequence, LinkedIn video series production, case study distribution, and direct sales conversations with the Arborcraft team. The campaign created reusable content assets while establishing a scalable framework for the planned quarterly series.




The bigger picture
The Arborcraft Brand Activation Campaign achieved something more significant than impressive metrics – it successfully launched a completely new market positioning whilst building the relationships essential for competing in Tier 1 infrastructure projects.
The campaign proved that innovative event marketing, when built on a foundation of deep industry understanding and strategic venue selection, can cut through the noise that typically prevents busy infrastructure executives from engaging with suppliers. By choosing Melbourne Zoo and focusing on "The Intersection of Construction and Conservation," Arborcraft immediately differentiated itself whilst reinforcing its environmental credentials.
"The results exceeded our expectations and provided exactly the platform we needed to introduce our new brand positioning to the market. The combination of reaching the right people with a memorable experience has opened doors that traditional marketing approaches couldn’t have achieved. Brand chemistry delivered a campaign that not only hit our immediate targets but established a framework for sustained growth in the infrastructure sector."
Inspired to differentiate yourself?
Reach out to discuss your brand activation strategy.


Bc was instrumental in helping us surpass our lead generation goals. They understood our business objectives at every stage of the campaign journey, helped make our online presence more cohesive, and showed their commitment to excellent strategy delivery.

As always, Bc has been proactive and transparent throughout the project. With the experts they have running it, we can trust that they will always drive the best results for our business.

Working with Bc is like having another team member in the room - a colleague brings fresh ideas and perspectives to the table. They aren't a transactional agency, they're invested in our success.

Bc was instrumental in helping us surpass our lead generation goals. They understood our business objectives at every stage of the campaign journey, helped make our online presence more cohesive, and showed their commitment to excellent strategy delivery.

As always, Bc has been proactive and transparent throughout the project. With the experts they have running it, we can trust that they will always drive the best results for our business.